Lucie Bouchard, our office technician and administrative assistant, is the operational link between the various departments and our team members She handles internal staff communications as well as external communications between clients and professionals. In no time at all, she put her writing, data archiving, and natural customer service skills to good use. She may not be an expert in food safety, strategic planning or in the numerous other services LAFIB offers, but she’ll know who to refer you to if you have questions. Lucie recently welcomed a little boy into the world and will be on maternity leave for the next little while. We look forward to her return in June 2021. Here are but a few of her many qualities: